Above and Beyond the Obvious

MTSI is a full service technology consulting company that goes above and beyond the obvious to deliver tailored technology solutions, so you feel confident your IT is driving your business forward.

We’ve built our reputation on responsiveness, accessibility, cutting-edge knowledge, tailored soLutions and personal customer care.

• We know technology can be overwhelming

• We empower our clients.

• We help you better understand and use your technology.

• We collaborate to determine the best tech solution (not just the most advanced or most expensive) for your actual needs.

• We look at all the possibilities, then we deliver a tailored solution to optimize your business.

• We bring enterprise-sized digital transformation to small-to-medium sized companies—with scalable, affordable solutions.

• We offer access to cutting edge technology and dedicated support, helping you stay ahead of the digital curve … and the competition.

• We provide insights on how to use your technology to:

1. Streamline processes
2. Increase efficiency and flexibility
3. Reduce security and privacy risk
4. Use data to enhance decision-making
5. Improve customer satisfaction

The IT Factor

Meet our management team :

As a young boy, Matthew always had the need to know how things worked. Taking things apart, exploring their inner workings and then putting them all back together was his greatest joy. When he was 13 he received his first computer, and a new man was born.

For the next 25 years Matthew immersed himself in anything and everything computer and technology related. Starting his first tech-support business at only age 15, Matthew went on to advance his technical abilities by attending Ryerson University where he obtained a Bachelors of Commerce degree in the study of Information Technology Business Management.

This area of knowledge rounded out his expertise, opening his eyes to how business truly depends on IT. Since then Matthew has applied his skills at some of Toronto's largest and finest Organizations.

Now Matthew brings his knowledge and exposure of Enterprise systems, policies and procedures to the small and medium sized businesses; helping this important business group realize what can be possible when effectively using the right technology - without breaking the bank.

Matthew is now on a steady course to leverage new ideas, implement new technologies and expand the offerings of Mackenzie Technology Solutions to his new and current clients.

Driven. Organized. Focused. Mandy's existence in both life and business.

If you want something done she's the one to have on your team!
With a certification in Project Management, diverse industry experience (spanning from Legal to Fitness to Construction), and an energy level that has no 'low' setting, Mandy is the perfect partner to ensure everything is taken care of on time and on budget - all the while, crossing and dotting those 't's and 'i's. Rest assured, nothing gets past this one.

But regardless of the project, client service is her top priority, and Mandy strives to pay close attention to every client need, helping them understand the value behind using their technology to build their business.

Testimonials

We’re proud of our work and proud of the clients we work for. Our commitment to personal service, client empowerment and tailored solutions is reflected in some of the kudos we receive from clients. Have a listen.

Steve Waugh, Giants & Gentlemen Advertising Inc.
“I’ve had the pleasure of working with Mackenzie Technology Solutions on a daily basis. From simple IT management to large infrastructure and tech solutions, Mackenzie Technology Solutions always delivers above expectation, on time and on budget. No project is too small or too large and no question goes unanswered. What impresses me most is how Mackenzie Technology Solutions goes out of their way to understand my business and offers ways to make our company more efficient and innovative. I would recommend [this company] to anyone looking for a partner to grow their business and stay on top of technology trends.”

Stephanie Kotsopoulos, Financial Security Advisor & Group Benefits Specialist, Basis Wealth
“MTSI provides fantastic service to our firm, from quick response time to key IT solutions, which they are continually working on to provide the right solutions for our business. They are knowledgeable, professional and go the extra mile, which reflects their integrity and client care.”

Andy Nemes, Owner, Design on King
“I wanted to write a brief note of thanks to you and your team for the excellence in customer service my team and I have been receiving from your team. As a small business owner with approximately 10 computers to maintain, we rely heavily on our partner to keep us up and running, something you guys have been able to do for us quite flawlessly for the past 18 mont hs or so. If you remember, I came to you after having a terrible experience with another IT support team. We had spent way too much money and were always having problems, for which we were apparently to blame. But all this changed when you took over. You appear to catch things before they become a problem, and when something doe s happen (like the hardware failure on one of our computers) you have everything backup and running in a very quick time frame. “I am not a “computer guy”, so I need a partner that keeps things safe and backed up, knows how to quickly update systems for changing personnel and can advise me on what are the best IT solutions for my business needs. In every way, your team is absolutely excellent. And somehow you are able to keep from laughing when we lose our POS system access, and you discover someone has simply unplugged a cable! Very professional and understanding towards my bright but “IT challenged” team (myself included). “The spend with your company has been well worth it for our business, excellent value for the money. I would highly recommend your company to any business that wants to leave the IT side to a qualified partner.”

Rob Herman, R. Herman Arbitration/Mediation
“Over a number of years, I have used different computer experts to install, maintain and repair our computers and computer systems Mackenzie Technology Solutions is by far the best. When the problem is urgent, their response time is measured in hours, if not minutes, and I certainly hear back from them the very same day. They have always been able to fix the problem quickly and expeditiously, both through remote access and in person. They have also provided proactive services that ensure that our systems and data remain efficient and protected.”

Paul McArthur, Glenlane Investments
“[MTSI] has been very easy to work with. Setting a plan, carrying it out and monitoring it remotely. [They] are always looking for products that will increase the performance of our system, keeping cost in mind. Very reliable.”

Charlene Davis, AMPOT Portable Toilets
“We are a small company who were in desperate need of a major overhaul of our aging systems and software a s well as optimizing our network and making it more secure. Matthew conducted a thorough assessment of our needs by analyzing how we operate in our current environment and took the time to gain an understanding of the challenges we had and the resources available. After careful consideration and analysis, Matthew made recommendations based on where we would get the most value out of our budget and still accomplish our goals. Matthew completed the work to the letter of the SOW as well as on budget. Mandy played an integral part by keeping the project moving on schedule and ensuring everyone stayed up to date on milestones and next steps.
Our new system is faster, more secure and addressed the shortcomings our previous set up had. After the implementation was complete, Matthew offered invaluable assistance with upgrading our enterprise software system. Since then, Matthew has been providing ongoing support and is always available to provide assistance when needed. He consistently monitors our system and security and performs regular updates and optimizations as necessary. Mandy checks in often to make sure everything is running as expected and addresses any concerns (no matter how trivial) promptly. Mandy and Matthew are wonderful to work with and truly want you to be informed about the technologies they employ. I felt involved in every step of the project and had every confidence that Matthew was looking out for our best interests. Being a small company without a dedicated IT person on staff, it is difficult to entrust someone with something as integral to your business as your technology and sensitive data. It is reassuring to know that Matthew is watching over everything.”